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Shipping Policy
Last updated: March 2026
Free Delivery
On every order within Lahore
Delivery Time
3–7 working days within Lahore
Open Parcel
Inspect your order before you pay
Nationwide
Coming soon across Pakistan
1. Delivery (Lahore)
Free Delivery
We currently deliver within Lahore only, and delivery is free on every order. Orders are typically dispatched within 1–2 working days of confirmation and reach you in 3–7 working days.
| Delivery Area | Charges | Time |
|---|---|---|
| Within Lahore | FREE | 3–7 working days |
| Rest of Pakistan | Coming soon | |
Nationwide Delivery
Delivery across the rest of Pakistan is coming soon. Follow us on social media or contact us on WhatsApp to be notified when nationwide delivery goes live.
Cash on Delivery (COD)
COD is available on all domestic orders. COD orders require a confirmation call before dispatch. If you are unreachable for 2 attempts, your order may be cancelled. COD orders are dispatched within 2–3 working days.
2. International Shipping
We ship worldwide via DHL Express and FedEx. Delivery timelines and charges vary by destination:
| Region | Estimated Delivery | Starting From |
|---|---|---|
| UAE, Saudi Arabia, Qatar, Bahrain | 4–7 working days | Rs. 2,500 |
| United Kingdom, Europe | 7–12 working days | Rs. 4,000 |
| USA, Canada, Australia | 8–14 working days | Rs. 4,500 |
| Rest of World | 10–18 working days | Rs. 5,000 |
Note: International customers are responsible for any customs duties, import taxes, or fees levied by their country's customs authority. Deedazayb is not responsible for delays caused by customs clearance processes.
3. Order Processing Time
Orders placed before 2:00 PM PKT (Monday–Saturday) are typically processed the same day. Orders placed after 2:00 PM or on Sundays/public holidays will be processed on the next working day.
For customized or bespoke orders, please allow 3–5 weeks for production before dispatch. You will be notified via email/WhatsApp when your custom order is ready to ship.
4. Order Tracking
Once your order is dispatched, you will receive an SMS and email with your tracking number and courier details. You can track your shipment directly on the courier's website:
You can also view your order status from your My Orders page.
5. Failed Delivery & Returns to Sender
If a delivery attempt fails due to an incorrect address or the customer being unavailable, the courier will attempt delivery up to 2 more times. If delivery is unsuccessful after 3 attempts, the package will be returned to our warehouse.
A re-shipping fee will be charged for re-dispatching a returned-to-sender package. Please ensure your address details are accurate at checkout.
6. Contact Us
For shipping queries, please contact us:
- WhatsApp: 0301 1160777
- Email: info@deedazayb.pk
- Phone: 0301 1160777 (Mon–Sat, 10am–6pm PKT)